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Terms & Conditions.

Updated September 27, 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the PhonoLogic platform, including the website at phonologic.ca, all related services, and any content generated through the platform (collectively, the "Service"). The Service is provided by PhonoLogic Learning Systems Inc. ("PhonoLogic," "we," "us," or "our"), a Canadian corporation with its registered address at PO Box 98124, Toronto RPO Queen Carlaw, ON M4M 3L9.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms, our Privacy Policy, and any additional terms referenced herein. If you do not agree to these Terms, you must not use the Service.

"You" and "your" refer to the individual creating and managing the account. If you are using the Service on behalf of a school, school district, or other organization, you represent that you have authority to bind that organization to these Terms.

2. Definitions

  • Account: Your registered PhonoLogic account, used to access the Service.
  • Student Profile: A reading profile created by an Account holder for a child or student. Student Profiles do not have independent login credentials.
  • Content: Stories, text, reading materials, and other outputs generated by the Service.
  • AI-Generated Content: Stories and reading materials produced by the Service using artificial intelligence (Google Gemini).
  • Subscription: A paid plan that provides access to premium features of the Service.
  • Educator Account: An Account created by a teacher, tutor, or school administrator for classroom or instructional use.
  • Device: Any internet-connected device (phone, tablet, computer) used to access the Service.

3. Age Requirement and Account Eligibility

You must be at least 18 years of age to create a PhonoLogic account. The Service is designed for use by parents, teachers, tutors, and other adults who work with children learning to read. Children do not create accounts or interact with PhonoLogic directly. Adults create Student Profiles on behalf of children and manage all aspects of the child's reading experience.

By creating an account, you represent and warrant that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into these Terms.
  • If creating Student Profiles for children, you are the child's parent, legal guardian, or authorized educator.
  • All information you provide during registration is accurate and complete.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

  • Use a strong, unique password and keep it secure.
  • Notify us immediately at privacy@phonologic.ca if you suspect unauthorized access to your account.
  • Not share your account with others or allow others to access it on your behalf.
  • Keep your account information up to date.

PhonoLogic is not liable for any loss or damage resulting from unauthorized use of your account.

5. The Service

5.1 What PhonoLogic Does

PhonoLogic is an AI-powered phonics education platform. It generates decodable reading stories tailored to specific phonics patterns and reading levels. The Service is intended to support structured literacy instruction for children learning to read in English.

5.2 AI-Generated Content Disclaimer

All stories and reading materials generated by PhonoLogic are created by artificial intelligence (currently Google Gemini). You acknowledge and agree that:

  • AI-Generated Content is produced algorithmically and is not written or individually reviewed by humans before delivery.
  • While we apply content safety filters and phonics accuracy checks, no automated system is perfect. AI-Generated Content may occasionally contain errors, awkward phrasing, or unexpected output.
  • AI-Generated Content is intended as a supplementary educational resource and does not replace professional reading instruction, curriculum, or assessment by qualified educators.
  • You are responsible for reviewing AI-Generated Content before sharing it with children, and for reporting any content concerns using the built-in reporting feature or by contacting us at privacy@phonologic.ca.
  • PhonoLogic does not guarantee that AI-Generated Content will be free from all errors, biases, or inappropriate material, though we actively work to minimize such occurrences.

To be clear about who reviews what: our automated content safety filters run on every generated story before it is shown, and stories that fail those checks are blocked. We do not, however, individually read every story before you see it, and we do not undertake a duty to do so. The adult account holder remains the final reviewer of any story before it is shared with a child. To the fullest extent permitted by applicable law, PhonoLogic is not liable for AI-Generated Content that you choose to use without that review, except where liability cannot be excluded by law (see "Limitation of Liability" below).

5.3 Service Availability

We strive to keep PhonoLogic available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control. We do not offer a formal Service Level Agreement (SLA).

6. Subscription and Billing

6.1 Plans and Prices

PhonoLogic is a paid subscription service. There are three plans. All prices are in Canadian dollars.

  • Page — one learner. $15 per month, or $150 per year.
  • Chapter — up to four learners. $30 per month, or $300 per year.
  • Library — for tutors, co-ops, and schools. $10 per seat per month, or $96 per seat per year. A minimum of five seats applies.

Yearly billing collects the whole year in one payment at checkout. Our pricing page always shows the current prices and what each plan includes; if it ever differs from this page, the pricing page is the one to rely on.

One part of PhonoLogic is free: the reading check at phonologic.ca/try needs no account and no card. We may also grant complimentary or promotional access to particular accounts — a pilot program, a partner, a school trial. That access is a gift rather than a purchase, and we may change or end it at any time.

6.2 Story Allowances and Extra Story Packs

Every paid plan includes a number of new stories each month for each learner (for each seat, on Library). The current allowance is shown on our pricing page. Reading, re-reading, printing, and practicing with stories you already have is never limited.

If you need more stories in a month, you can buy an extra story pack. A pack is a one-time purchase, separate from your subscription, and does not renew. The price and the number of stories in each pack are shown before you buy. Stories from a pack stay on your account for two years.

6.3 Recurring Billing

Paid subscriptions renew automatically — monthly or yearly, depending on what you chose. By subscribing, you authorize PhonoLogic to charge your payment method at the start of each billing period at the then-current rate, until you cancel. Payments are processed by Stripe. We never see or store your full card number.

On the Library plan you are billed for the number of seats on your subscription, not the number of Student Profiles you have created. You can change your seat count in Settings. If you do, the difference is worked out for the remainder of the period and applied to your next invoice.

6.4 Free Trial

We may offer a 14-day free trial when you create an account. If you take it:

  • We collect a payment method when the trial starts, but we do not charge it during the trial.
  • The trial is limited. It covers up to 14 stories in total over the 14 days, with one learner, one story world, and one reading assessment.
  • The trial turns into a paid subscription on its own. Unless you cancel before it ends, your paid plan begins when the trial ends and your payment method is charged at the rate for the plan you picked.
  • We will email you before the trial ends.
  • If you cancel during the trial, you are not charged.
  • If the payment at the end of your trial fails, we will try again, and we may limit your access until it goes through. Section 6.8 explains what happens if it still cannot be collected.
  • One trial per account.

6.5 Price Changes

We may change our prices. If the price of your plan goes up, we will tell you by email at least 30 days before it takes effect. If you do not want to pay the new price, cancel before your next billing date and you will not be charged it.

6.6 Cancellation

You can cancel at any time. In Settings → Subscription, choose Cancel plan. This opens Stripe's secure billing portal, where you confirm the cancellation. When you cancel:

  • Your paid features stay on until the end of the period you have already paid for.
  • You are not charged again.
  • After that, your account becomes read-only. You can still sign in and read what is there, but you cannot generate new stories.
  • Your stories, progress, and Student Profiles are kept, so everything is where you left it if you subscribe again. We do not delete them because you cancelled.

Cancelling a subscription is not the same as closing your account. If you want your data deleted, close your account in Settings or email us — our Privacy Policy explains what happens then.

6.7 Refunds

We do not run an automatic refund program, and we would rather say so plainly than promise something we do not do. This is the actual position:

  • Cancelling stops future charges. It does not refund the period you are already in — you keep access until that period ends.
  • If you were charged in error — charged twice, charged after cancelling, charged for something you did not buy — email us and we will refund it.
  • Anything else — you subscribed and it turned out not to be right for you — email us within 14 days of the charge and we will look at it. We decide these one at a time, and we will give you an answer either way.
  • Refunds go back to the card or account that paid.

Write to us at privacy@phonologic.ca. This sits on top of your rights under consumer protection law, including the Ontario Consumer Protection Act and its equivalents in other provinces. Where the law gives you a stronger right to cancel or be refunded than this section does, the law applies.

6.8 Failed Payments

If a renewal payment fails, the payment may be attempted again over the following days. While a payment is outstanding, your subscription is marked past due. If it still cannot be collected, the subscription is cancelled and your account becomes read-only, as described in section 6.6. Keeping your payment method up to date in Settings is the way to avoid this.

7. Educator and Classroom Use

7.1 Educator Accounts

Teachers, tutors, and school administrators may create Educator Accounts to use PhonoLogic in instructional settings. Educator Accounts allow you to create and manage Student Profiles for students in your care.

7.2 Student Data Responsibility

If you are an educator creating Student Profiles for students, you represent that:

  • You have obtained any required parental consent or institutional authorization to create profiles and collect reading data for those students, in accordance with applicable laws (including PIPEDA, COPPA, and any provincial education privacy legislation).
  • You will use Student Profiles and reading data solely for legitimate educational purposes.
  • You will promptly delete or request deletion of Student Profiles for students who are no longer in your care.

For individual teachers and tutors, these Terms and our Privacy Policy govern how we handle student reading data, and no separate agreement is required to start using the Service. Canadian school boards and districts adopting PhonoLogic at an institutional level (for example, on the Library plan) may need a written data processing agreement to satisfy their own privacy obligations under provincial education and privacy legislation. If your board or district requires one, contact us at privacy@phonologic.ca and we will work with you on an appropriate agreement.

7.3 School District Agreements

School districts or institutions seeking to deploy PhonoLogic across multiple classrooms may contact us at privacy@phonologic.ca to discuss institutional licensing and data handling agreements.

8. Data and Privacy

8.1 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information and the personal information of children associated with Student Profiles.

8.2 Data Collection Acknowledgment

By using the Service and creating Student Profiles, you acknowledge and consent to the collection and processing of:

  • Account information (name, email address, account type).
  • Student Profile information (first name or alias, reading level, phonics scope selections).
  • Reading activity data (stories generated, words practiced, assessment results, progress metrics).
  • Usage data (feature usage, session duration, device and browser information).

This data is used to provide and improve the Service, personalize the reading experience, and generate progress reports. For full details, see our Privacy Policy.

8.3 Children's Data

PhonoLogic takes the privacy of children's data seriously. Children do not create accounts or provide personal information directly. All children's reading data is managed by the adult Account holder. We comply with applicable Canadian privacy legislation (PIPEDA), and COPPA readiness for our U.S. rollout is in progress. See our Privacy Policy for details on children's data handling.

9. Acceptable Use

PhonoLogic is an educational platform designed for phonics instruction. You agree to use the Service only for its intended educational purpose. You agree not to:

  • Use the Service to generate content for any purpose other than reading education and literacy support.
  • Attempt to manipulate the AI to produce harmful, offensive, discriminatory, or age-inappropriate content.
  • Use the Service to harass, harm, or exploit any person, especially children.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Scrape, data mine, or use automated tools to extract content or data from the Service.
  • Interfere with or disrupt the Service, its servers, or its connected networks.
  • Share, resell, or redistribute your account access or AI-Generated Content for commercial purposes without written permission.
  • Upload or transmit viruses, malware, or other harmful code.
  • Impersonate another person or entity, or misrepresent your affiliation.
  • Violate any applicable law or regulation in connection with your use of the Service.

We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy, with or without prior notice.

10. License and Intellectual Property

10.1 License to Use the Service

Subject to these Terms, PhonoLogic grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or educational purposes in accordance with these Terms.

10.2 PhonoLogic's Intellectual Property

The Service, including its design, software, algorithms, text, graphics, logos, wordbank data, phonics scope and sequence system, and all other content and materials (excluding AI-Generated Content provided to you), are owned by PhonoLogic or its licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of any part of the Service without our prior written consent.

10.3 AI-Generated Content Ownership

The ownership of content created by artificial intelligence is an evolving area of law, and it may not always be clear who, if anyone, "owns" a given AI-generated story. The following sets out our position and the rights we grant you, regardless of how that law develops.

Stories generated by PhonoLogic for your Student Profiles are provided for your personal or classroom educational use. To the extent PhonoLogic holds any rights in those stories, we grant you a perpetual, worldwide, royalty-free licence to use them for your own teaching and family reading: you may print them, save them, and share them with the parents and children you work with. You may not commercially redistribute or resell AI-Generated Content, or present it as your own original published work. PhonoLogic retains the right to use anonymized, aggregated data derived from content generation to improve the Service. We do not claim ownership of any topic, character names, or prompt details you supply when requesting a story.

10.4 Feedback and Suggestions

If you provide us with feedback, ideas, or suggestions about the Service, you grant PhonoLogic a non-exclusive, perpetual, irrevocable, royalty-free license to use, modify, and incorporate that feedback into the Service without obligation or compensation to you.

11. Cookies and Tracking

PhonoLogic uses cookies and similar technologies to operate the Service, maintain your login session, remember your preferences (such as dark mode), and understand how the Service is used. Essential cookies (authentication, security) are required for the Service to function. Analytics cookies help us improve the platform. You can manage cookie preferences through the cookie consent banner on the website. For details, see our Privacy Policy.

12. Third-Party Services

The Service relies on and may link to third-party services, including:

  • Google Gemini for AI story generation.
  • Stripe for payment processing.
  • Google Cloud (Firestore) for data storage.
  • Vercel for hosting and deployment.
  • Upstash (Redis) for caching.

PhonoLogic is not responsible for the practices, availability, or content of third-party services. Your use of third-party services is subject to their respective terms and privacy policies. We encourage you to review the terms of any third-party service that processes your data.

13. Modifications to the Service

PhonoLogic reserves the right to modify, update, or discontinue any part of the Service at any time, with or without notice. This includes adding or removing features, changing the AI model used for content generation, updating the phonics scope and sequence, and modifying the user interface. We are not liable to you for any modification, suspension, or discontinuation of the Service.

14. Term and Termination

14.1 Term

These Terms remain in effect for as long as you have an account with PhonoLogic or use the Service.

14.2 Termination by You

You may terminate your account at any time by contacting us at privacy@phonologic.ca or through your account settings. If you have an active subscription, cancellation and billing terms in Section 6 apply.

14.3 Termination by PhonoLogic

We may suspend or terminate your account at any time if:

  • You violate these Terms or the Acceptable Use Policy.
  • Your use of the Service poses a security risk or may harm other users.
  • We are required to do so by law.
  • We discontinue the Service entirely.

Where practicable, we will provide notice before termination and an opportunity to export your data.

14.4 Effect of Termination

Upon termination, your right to access the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes (such as fraud prevention). Sections that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will survive.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PHONOLOGIC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, PhonoLogic does not warrant that:

  • The Service will be uninterrupted, error-free, or secure.
  • AI-Generated Content will be accurate, appropriate, or free from errors.
  • The Service will meet your specific requirements or expectations.
  • Any defects will be corrected in a particular timeframe.

PhonoLogic is an educational tool, not a substitute for professional reading assessment, diagnosis, or intervention by qualified educators or specialists.

16. Limitation of Liability

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law — including liability for death or personal injury, fraud, or the breach of any consumer-protection right that the law does not allow us to waive. The limitations in this section apply only to the extent the law permits.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PHONOLOGIC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

PHONOLOGIC'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PHONOLOGIC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

Some provinces and jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, PhonoLogic's liability will be limited to the fullest extent permitted by applicable law.

17. Indemnification

You agree to indemnify, defend, and hold harmless PhonoLogic and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law or the rights of any third party.
  • Any data you provide to the Service, including Student Profile information.
  • Any claim by a parent, guardian, or school related to Student Profiles you created without proper authorization.

18. Copyright and Content Reporting

If you believe that any content on the Service infringes your copyright or other intellectual property rights, please contact us at privacy@phonologic.ca with the following information:

  • A description of the copyrighted work you claim has been infringed.
  • A description of the infringing material and its location on the Service.
  • Your contact information (name, address, email, phone number).
  • A statement that you have a good faith belief the use is not authorized.
  • A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner.
  • Your physical or electronic signature.

If you encounter AI-Generated Content that you believe is inappropriate, inaccurate, or concerning for any reason, please use the in-app content reporting feature or contact us directly.

19. Dispute Resolution

19.1 Informal Resolution

Before initiating any formal proceedings, you agree to first contact us at privacy@phonologic.ca and attempt to resolve the dispute informally for at least sixty (60) days.

19.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

19.3 Jurisdiction

We have deliberately chosen not to require mandatory, binding arbitration. Any disputes arising out of or related to these Terms or the Service that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario, Canada, and you and PhonoLogic each agree to that jurisdiction and venue.

Nothing in this section takes away a right you have under the consumer protection law of your province to bring a claim in your own province, or to use a small claims process or a regulator's complaint process. If you are a Quebec consumer, you keep your right under the Consumer Protection Act to bring proceedings before the courts of Quebec.

19.4 Limitation Period

Any cause of action arising out of or related to the Service must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

20. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email (to the address associated with your account) or by posting a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and may close your account.

21. General Provisions

21.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and PhonoLogic regarding the Service and supersede all prior agreements and understandings.

21.2 Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

21.3 Waiver

PhonoLogic's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. A waiver of any provision is effective only if in writing and signed by PhonoLogic.

21.4 Assignment

You may not assign or transfer these Terms or your rights under them without PhonoLogic's prior written consent. PhonoLogic may assign these Terms without restriction.

21.5 Force Majeure

PhonoLogic is not liable for any failure or delay in performing obligations under these Terms due to circumstances beyond our reasonable control, including natural disasters, pandemic, war, government action, power failure, internet disruption, or third-party service outages.

21.6 No Third-Party Beneficiaries

These Terms do not create any rights for any third party. Nothing in these Terms is intended to confer any benefit on any person or entity other than you and PhonoLogic.

21.7 Headings

Section headings are for convenience only and have no legal effect.

22. Contact Us

If you have questions about these Terms, your account, or the Service, please contact us: